Product Guarantees
Clearglaze Glass (Enfield) Ltd T/A Sola Windows operates a policy of adopting the highest standards in quality, in both the selection of individual components and the processes and methods used in the manufacture of their products.
As a direct result of this policy Sola Windows are pleased to pass on the
following guarantees to our customer:-
All guarantees are subject to correct installation in accordance with the recommendation set out by the British Plastics Federation & the Glass and Glazing Federation.
In consideration of a customer purchasing PVC-U fabricated products:
Sola Windows Guarantee, for a period of 10 years, the manufacture of its PVC-U products.
Sola Windows Guarantee, against operational failure, for a period of 10 years, all hardware used during the manufacture of all products.
The hardware guarantee shall not apply if:
The product was not correctly fitted, adjusted and operated.
The product was subjected to stresses and operating forces beyond recommended levels or to any form of abuse.
The product was not correctly maintained and lubricated at least twice a year.
Corrosion is caused by exposure to salt spray.
Sola Windows guarantee, for a period of 10 years, the optical and mechanical performance of their PVC-U window profiles used, within limits defined by the British Plastics Federation specification for high impact PVC-U hollow profiles, provided they are maintained and installed in accordance with the BPF/GGF Trade Standard for PVC-U windows issued 2 January 1989 and all other current codes of practice.
Sola Windows guarantees such profiles for a period of ten years.
This guarantee shall apply only to defects appearing within the periods set out above from the date of manufacture provided that Sola Windows is promptly notified in writing of such defects within those defined periods
The sole and exclusive remedy with respect to the above guarantee or with respect to any other claim relating to defects or any other condition arising from the use of the products supplied by Sola Windows, however caused, is limited to repair or replacement of such products at Sola Windows’ option.
Sola Windows does not make any other representations or guarantees and in no event shall Sola Windows be liable for any other loss or damage whether direct, indirect, special or consequential damages (including but not limited to the costs of reinstallation of the products).
“Nothing in this guarantee shall exclude or restrict the liability of Sola Windows for the death or personal injury resulting from its negligence in so far as the same is prohibited by Statute”.
“Nothing in this guarantee affects the statutory rights of consumers”.
This guarantee is only applicable when the resultant windows, doors and other fabricated products are installed in the UK, Channel Islands or Eire.
Sola Windows Terms and Conditions of Sale apply.